QuickBooks Error 6000 107 means QuickBooks can't open your company file, most often because the transaction log (.TLG) file is damaged. The quickest fix is to rename the .TLG and .ND files so QuickBooks rebuilds them. If that doesn't work, run QuickBooks File Doctor from the Tool Hub and check your hosting settings.
It's the start of your workday. You double-click your company file, QuickBooks thinks about it for a moment — and then slaps you with Error 6000 107. Your books are locked behind a code you didn't ask for.
Deep breath. This one looks scary, but it's actually one of the more fixable errors in the 6000 family. In most cases, a single small file is the troublemaker — and replacing it takes about two minutes.
Here's what's happening and how to get back into your company file.
What is QuickBooks Error 6000 107?
Error 6000 107 appears when QuickBooks tries to open your company file (.QBW) and something blocks it. The 6000-series codes are all company-file access errors, and the 107 suffix points at the most common culprit: a damaged transaction log (.TLG) file.
QuickBooks keeps a few companion files next to your company file — the .TLG (transaction log) tracks recent changes, and the .ND (network descriptor) helps QuickBooks find the file on a network. When one of these gets corrupted, QuickBooks can't complete the open, and you get Error 6000 107 instead of your books.
Why does Error 6000 107 happen?
The usual suspects:
A damaged .TLG file. The transaction log is the number one cause. It can get corrupted by a crash, a power outage, or QuickBooks closing improperly.
A damaged .ND file. Less common, but the network descriptor file can go bad too, especially in multi-user setups.
Incorrect hosting settings. If a workstation (instead of the server) is trying to host the company file, access errors follow. Only the server should host.
Damaged company file. Sometimes the .QBW itself has issues, not just its companions.
Insufficient folder permissions. QuickBooks needs full read/write access to the folder holding your company file.
Firewall or antivirus interference. Security software can block QuickBooks from reaching the file, especially over a network.
An outdated QuickBooks version. Older releases have bugs that newer updates fix.
How do you know it's Error 6000 107?
The error code -6000, -107 appears when you try to open the company file.
QuickBooks may freeze briefly before showing the error.
The company file won't open at all — you're stuck at the "No Company Open" screen.
Other files (like a sample company file) may open fine, which tells you the problem is with *this* file, not QuickBooks itself.
Solutions that actually fix Error 6000 107
Start at the top. Most people never make it past Solution 2.
Solution 1: Rename the .ND and .TLG files
This is the classic fix, and it works because renaming forces QuickBooks to create fresh, healthy versions of these files automatically. Your data is safe — these files don't hold your transactions.
Close QuickBooks Desktop completely.
Open the folder where your company file is stored.
Find the files with the same name as your company file but with .ND and .TLG extensions (for example, `MyCompany.qbw.nd` and `MyCompany.qbw.tlg`).
Right-click each file and choose Rename. Add `.OLD` to the end of the filename (like `MyCompany.qbw.nd.OLD`).
Reopen QuickBooks and try opening your company file.
QuickBooks will quietly rebuild both files. If your file opens — you're done. This really is the whole fix for most people.
Solution 2: Run QuickBooks File Doctor
If renaming didn't help, let Intuit's own repair tool take a swing at it.
Download the QuickBooks Tool Hub if you don't have it (get it from Intuit's site — always the official source).
Open the Tool Hub and go to Company File Issues.
Select Run QuickBooks File Doctor. It can take a few minutes — let it finish.
Choose your company file from the list and let the tool scan and repair.
When it's done, open QuickBooks and try your company file again.
Solution 3: Check your hosting settings
Bad hosting configuration is a sneaky cause, especially in multi-user setups.
On each *workstation* (not the server), open QuickBooks.
Go to File > Utilities.
Look at what's listed: if you see Stop Hosting Multi-User Access, click it — that computer shouldn't be hosting.
If you see Host Multi-User Access, leave it alone — that's the correct state for a workstation.
Only the server (the computer where the company file lives) should have hosting turned on.
Try opening the company file again.
Solution 4: Update QuickBooks Desktop
Outdated versions carry bugs that updates fix.
Open QuickBooks and go to Help > Update QuickBooks Desktop.
Click Update Now, then select Get Updates.
Restart QuickBooks when the update finishes and try your file again.
Solution 5: Copy the company file to your local drive
This tells you whether the problem is the file or its location.
Copy your .QBW company file (just the .QBW) to a new folder on your Desktop.
Open QuickBooks and try opening the file from there.
If it opens, the problem is with the original location — network issues, permissions, or a path that's too long. Move your working file to a simpler, local path.
If it still fails, the file itself likely needs repair — go back to Solution 2 or restore from a backup.
Solution 6: Check firewall and folder permissions
Make sure the folder holding your company file gives full read/write permissions to all QuickBooks users.
Check that your firewall and antivirus aren't blocking QuickBooks programs. QuickBooks needs certain ports open to access files over a network.
If you recently installed new security software, that's a prime suspect.
Conclusion!
That brings us to the end of the troubleshooting methods for QuickBooks Error 6000 107. We hope the solutions explained above helped you understand the possible cause of the error and get your company file open again. If the error still appears or you run into any difficulty while following the steps, consider consulting a qualified and experienced QuickBooks professional for further assistance.
FAQs
Will renaming the .TLG file delete any of my data?
No. The .TLG file is just a transaction log that QuickBooks uses during operation. Renaming it doesn't touch your actual company data — QuickBooks rebuilds a fresh one automatically the next time you open the file.
Is Error 6000 107 the same as Error 6000 1076?
They're related but different. Error 6000 107 usually points to a damaged .TLG file. Error 6000 1076 more often means the QuickBooks *installation itself* is damaged. The fixes overlap, but 1076 sometimes needs a QuickBooks repair or reinstall.
Can I prevent this error from coming back?
Mostly, yes. Always close QuickBooks properly (don't force-quit), keep only the server hosting, update QuickBooks regularly, and back up your company file on a schedule. Power outages are the one cause you can't fully control — a UPS on the server helps.
What if none of these solutions work?
Restore your most recent backup: File > Open or Restore Company > Restore a backup copy. And keep making regular backups going forward — they're your safety net for exactly this situation.
To void a check in QuickBooks Desktop, open it in the register (Banking > Use Register), go to Edit > Void Check, and click Record. To delete, choose Edit > Delete Check instead. Voiding zeroes the amount but keeps the record; deleting removes it entirely.
You wrote a check. Then the vendor called and said, "Actually, don't send it — we'll invoice you next month." Or you printed check #1042 and the printer ate it. Or you entered the wrong amount. Whatever happened, now there's a check in QuickBooks that shouldn't be there.
So — do you void it or delete it? Most people guess. And guessing wrong can quietly mess up your books.
Here's the difference, when to use each one, and exactly how to do both.
Void vs. delete — what's the difference?
This is the part that matters most:
Voiding changes the check amount to zero, but QuickBooks keeps the record. The check number, payee, and date stay in your books with "VOID" stamped on it. Your audit trail stays intact — anyone reviewing later can see the check existed and was voided.
Deleting removes the check completely, like it never happened. The check number disappears from the register. No trail, no record.
Rule of thumb: Void when you want the paper trail. Delete only when the check was entered by mistake and never existed in the real world — a duplicate entry, a typo'd test, something like that.
For anything that's been printed, sent, or could come up in an audit — void. Always.
Before you start: check two things
1. Has the check cleared the bank?
If the check already cleared your bank account, voiding it in QuickBooks creates a mismatch — QuickBooks says zero, the bank says the money left. In that case, don't void or delete. Instead, enter the returned funds as a deposit and reconcile normally.
2. Is the check part of a reconciled period?
Voiding a check from a period you've already reconciled will throw your reconciliation off. You'll need to re-reconcile or make an adjusting entry. If it's a prior closed period, consider voiding with the current date and adjusting instead.
How to void or delete a check, step by step
Step 1: Open the check register
Go to the Banking menu at the top.
Select Use Register.
Choose the bank account the check was written from, and click OK.
Your check register opens, showing every check written from that account.
Step 2: Find the check
Scroll through the register to find the check you need to change.
Double-click it to open the check in its full window.
Take a second to confirm it's the right one — check number, payee, amount. Wrong check, wrong fix.
Step 3: Void the check
With the check open, go to the Edit menu at the top.
Select Void Check.
QuickBooks sets the amount to zero and stamps "VOID" in the memo.
Click Save & Close (or Record).
Confirm the change when QuickBooks asks. Done — the check is voided but still visible in your register with a zero balance.
Step 4 (alternative): Delete the check
With the check open, go to the Edit menu.
Select Delete Check.
QuickBooks will warn you that the check will be removed permanently. Confirm only if you're sure — there's no undo.
The check disappears from the register entirely.
What about bill payment checks?
Checks written through Vendors > Pay Bills work a little differently:
Open the bill payment check (find it in the vendor's transaction history or through Banking > Use Register).
Go to Edit, then Delete Bill/Bill Pmt-Check.
From the dropdown, choose Void to void it or Delete to delete it.
Click Save & Close and confirm.
Important: deleting a bill payment check returns the bill to an *unpaid* status in QuickBooks. That's correct behavior — the bill still needs paying — but make sure you actually mean to do that before confirming.
Common mistakes to avoid
Deleting instead of voiding. Deletions leave no audit trail. If the check was printed, mailed, or might matter later, void it. Deleting is for pure data-entry mistakes.
Voiding a cleared check. If the money actually left your account, voiding creates a phantom discrepancy. Record the returned funds as a deposit instead.
Forgetting the bill goes back to unpaid. When you void or delete a bill payment check, the bill it paid becomes open again. If you don't reissue payment, you'll miss it — and so will your vendor.
Changing checks in a reconciled period. This silently breaks your reconciliation. If you must do it, re-reconcile that period afterward so your books still tie to the bank.
Voiding instead of issuing a stop payment. QuickBooks doesn't tell your bank anything. If a lost check is floating around out there, voiding in QuickBooks is only half the job — call your bank and stop the payment too.
Conclusion!
That brings us to the end of this guide on voiding or deleting a check in QuickBooks Desktop. We hope the steps explained above helped you cancel checks the right way — without wrecking your audit trail or your reconciliation. If you run into any difficulty while following the steps, consider consulting a qualified and experienced QuickBooks professional for further assistance.
FAQs
Can I un-void a check if I voided the wrong one?
Not with one click — there's no "un-void" button. You'll need to re-enter the check with the original details (date, amount, payee, check number). Check your audit trail report (Reports > Accountant & Taxes > Audit Trail) to find exactly what the original check looked like.
Does voiding a check affect my reports?
A voided check has a zero amount, so it doesn't affect your profit and loss or balance sheet. But it does stay visible in check registers and on some reports, which is the point — the record remains.
What's the difference between voiding a check and a stop payment?
Voiding is a QuickBooks bookkeeping action — it zeroes the check in your records. A stop payment is a bank action — it tells the bank not to honor the check. They do different things. For a lost check, you usually need both.
Should I void or delete a check that was never printed?
If the check was never printed, never sent, and entered by mistake (a duplicate, a wrong test entry), deleting is fine. But when in doubt, void. The audit trail costs you nothing and saves you headaches.
What happens to the check number when I delete a check?
The number disappears from the sequence, leaving a gap. That's another reason voiding is usually better — a voided check keeps its number in the register, so your check sequence stays complete and traceable. Gaps in check numbers are exactly the kind of thing that raises questions during an audit.
QuickBooks Banking Error 106 means QuickBooks can't find your account on your bank's website — usually because the account was closed, renamed, or changed on the bank's side. Start by logging into your bank's website directly to check the account's status, then update your credentials or reconnect the account in the Bank Feeds Center.
Picture this: you're doing your morning bookkeeping, you open the Bank Feeds Center, and instead of new transactions there's an error message. Error 106. Your bank feed is dead in the water.
Before you panic — no, your data isn't gone. But unlike some banking errors that clear up on their own, Error 106 is QuickBooks telling you something changed about your account itself. It's worth paying attention to.
Here's what's going on and how to fix it.
What is QuickBooks Banking Error 106?
Banking Error 106 pops up when QuickBooks tries to connect to your bank's website and can't find the account it's looking for. QuickBooks reaches out, the bank looks around, and essentially says: "I don't have an account by that name anymore."
This lives in the Bank Feeds Center in QuickBooks Desktop. While it lasts, no new transactions download for that account. Your existing data is untouched — the error only blocks *new* downloads.
Why does Banking Error 106 happen?
The usual suspects:
Your bank account was closed. This is the number one cause. If you closed the account (or the bank closed it), QuickBooks still tries to connect to it and gets nowhere.
The account was renamed or renumbered. Banks do this more often than you'd think — especially after mergers, system upgrades, or when they consolidate account types.
The bank moved the account to a new server or system. Same account, new home. QuickBooks doesn't know about the move.
Your bank login credentials changed. New password, new username — QuickBooks is still knocking with the old key.
The bank updated its website. New security requirements, a new login page, a redesigned site — anything that changes how QuickBooks signs in can trigger this.
A temporary connection glitch. Less common for 106 specifically, but it happens.
Notice the theme: in most cases, the change happened on the *bank's* side, not yours. That's why the first step is always to check with the bank.
How do you know it's Error 106?
The code 106 appears in the Bank Feeds Center when you sync.
New transactions stop downloading for that account.
You may see a message saying QuickBooks can't find your account on your bank's website.
Everything else in QuickBooks works fine — it's just this one feed that's stuck.
Solutions that actually fix Banking Error 106
Start at the top. Most people never make it past Solution 2.
Solution 1: Check your bank account's status directly
Since 106 usually means the account itself changed, start here — not in QuickBooks.
Open your browser and log in to your bank's website directly.
Look for the account that's failing in QuickBooks. Is it still there?
If the account is closed, merged, or renamed — there's your answer. QuickBooks can't connect to an account that no longer exists.
Check for any notices about account changes, mergers, or required actions. Banks don't always email you about these.
If the account looks fine and active, log out and move to Solution 2.
If the account *is* closed: you'll want to disconnect it from QuickBooks so it stops throwing errors. Go to Banking > Bank Feeds > Bank Feeds Center, select the account, and deactivate the feed. If you've opened a replacement account, set up a fresh bank feed for it with Banking > Bank Feeds > Set Up Bank Feed for an Account.
Solution 2: Update your bank login credentials
If the account is open and active, the next most likely culprit is credentials.
Did you change your bank password or username recently? Even a small change breaks the feed.
In QuickBooks, go to Banking > Bank Feeds > Bank Feeds Center and sync the account. Watch for a prompt asking you to re-enter your sign-in info.
Enter your current credentials carefully. Make sure you're using the exact username and password that work on the bank's website.
Complete any multi-factor authentication or security prompts the bank throws at you — QuickBooks can't skip those.
Solution 3: Deactivate and reconnect the account
If your credentials are correct but the error persists, the connection itself may be stale — especially if the bank moved your account behind the scenes.
Go to Banking > Bank Feeds > Bank Feeds Center.
Select the problem account and deactivate bank feeds for it. (Relax — this doesn't delete any transactions already in QuickBooks. It just stops the feed.)
Close the Bank Feeds Center.
Go to Banking > Bank Feeds > Set Up Bank Feed for an Account and set up the account again from scratch.
Follow the prompts, sign in with your current bank credentials, and link the account to the right register.
Sync one more time to confirm the error is gone.
Solution 4: Look for messages or actions required on the bank's website
Banks love putting "action required" banners in places nobody looks.
Log in to your bank's website and check for any alerts, pop-ups, or messages — new terms of service, security verification, account confirmations.
Complete anything that needs a response. QuickBooks can't log in past an unacknowledged message.
Once you've cleared everything, sync the account in QuickBooks again.
Solution 5: Rule out the usual technical suspects
If nothing above worked, cover the basics:
Confirm your internet connection is actually working.
Temporarily disable any VPN — VPNs can make the bank think you're signing in from a strange location.
Update QuickBooks Desktop: go to Help > Update QuickBooks Desktop, click Update Now, select Get Updates, and restart QuickBooks when it's done. Banks update their systems regularly, and older QuickBooks versions sometimes can't keep up.
Check that your firewall or antivirus isn't blocking QuickBooks from reaching the internet.
Wait 24 hours and try again. Sometimes it's genuinely a temporary issue on the bank's servers.
If you're seeing other bank feed codes alongside this one, you may also read: /troubleshoot-quickbooks-banking-error-185/
Conclusion!
That brings us to the end of the troubleshooting methods for QuickBooks Banking Error 106. We hope the solutions explained above helped you understand the possible cause of the error and get your bank feeds downloading again. If the error still appears or you run into any difficulty while following the steps, consider consulting a qualified and experienced QuickBooks professional for further assistance.
FAQs
What's the difference between Error 106 and Error 105?
Error 105 means QuickBooks can't *reach* your bank's website at all — usually maintenance or an outage. Error 106 means QuickBooks *reached* the bank but can't find your *account* there. Different problem, different fix. With 106, the account itself is the issue.
My account is closed. Do I have to do anything in QuickBooks?
Yes. Disconnect or deactivate the bank feed for the closed account so it stops erroring every time you sync. Your existing transactions stay in QuickBooks — nothing is deleted. If you opened a new account, set up a fresh feed for it.
Will I lose transactions because of Error 106?
No. The error only blocks new downloads. Everything already recorded in QuickBooks is safe, and once the connection is fixed, any missed transactions download normally.
I didn't close my account and my credentials work. Now what?
The bank may have renamed, renumbered, or moved your account on their end — sometimes without telling you clearly. Call the bank and ask specifically whether anything changed about the account's online profile. If they confirm it's all the same, try Solution 3 (deactivate and reconnect) or reach out for help.
In QuickBooks Desktop, go to Customers > Enter Sales Receipts, pick your customer, add the items sold, choose the payment method, and save. Use a sales receipt whenever the customer pays you on the spot — no invoice needed.
Here's a question that trips up a lot of QuickBooks beginners: a customer walks in (or orders online), pays you right then and there — do you send them an invoice?
Nope. That's exactly what a sales receipt is for.
Invoices are for "pay me later." Sales receipts are for "paid, done, thank you." Cash sales, card payments at the counter, online orders that are charged immediately — all of these belong on a sales receipt, not an invoice. Get this distinction right and your books stay clean without any extra work. Get it wrong and you'll end up chasing payments that were already made.
Let's walk through creating one, plus the few settings that make sales receipts work the way you want.
Sales receipt vs. invoice — what's the difference?
Quick version:
Invoice: You delivered the goods or service, and the customer will pay later. It creates an accounts receivable balance you have to track and collect.
Sales receipt: Payment happens at the same time as the sale. No receivable, nothing to chase. The money is already yours.
Rule of thumb: if money changed hands during the sale, use a sales receipt. If you're waiting on payment, use an invoice.
Before you start: two settings worth checking
1. Where should the money go?
When you save a sales receipt, QuickBooks needs to know where to put the payment. You have two choices:
Undeposited Funds (recommended for most businesses): The payment sits here until you bundle it into a bank deposit. This matches how banks actually work — you rarely deposit each sale individually.
Directly to your bank account: The payment goes straight into your checking account register.
You pick this on each sales receipt in the Deposit To field. If you're not sure, choose Undeposited Funds — you can always make the bank deposit later under Banking > Make Deposits.
2. Do you have your items set up?
Sales receipts pull from your Item List (products, services, etc.). If you haven't set up your items yet, the receipt won't have much to sell. Get your items in order first — it'll save you from stopping mid-receipt.
How to create a sales receipt, step by step
Step 1: Open the sales receipt window
Go to the Customers menu at the top.
Click Enter Sales Receipts.
A blank sales receipt opens — this is your starting point.
Step 2: Pick your customer
In the Customer:Job dropdown, select who bought from you.
New customer? Click Add New right there in the dropdown and fill in their details. Takes ten seconds.
For walk-in cash customers you don't want to track individually, many businesses create a generic "Cash Sale" customer. Totally fine.
Step 3: Fill in the basics
Date: Defaults to today. Change it if the sale happened on a different day.
Sale No.: QuickBooks numbers these automatically. Leave it unless you have your own numbering system.
Payment method: Cash, Check, Visa, Mastercard — pick what the customer actually used. This matters for your records (and for reconciling later).
Step 4: Add what they bought
In the line-item area, select the Item from the dropdown for each thing sold.
Enter the quantity. QuickBooks fills in the description and rate from your Item List.
Adjust the rate if you gave a discount on this particular sale.
Add as many lines as you need — products, services, whatever was part of the sale.
Step 5: Choose where the money goes
In the Deposit To field, select Undeposited Funds or your bank account (see the note above if you're unsure).
Double-check the total at the bottom. Does it match what the customer actually paid?
Step 6: Save it
Click Save & Close if you're done, or Save & New if you've got another sale to enter.
That's it. The sale is recorded, the payment is logged, and your income is up to date.
What to do after saving
A sales receipt isn't always the end of the story:
If you used Undeposited Funds: Don't forget to actually deposit the money. Go to Banking > Make Deposits, select the payments, and record the deposit. Otherwise your bank register won't match reality.
Printing or emailing: Click Print or the email option at the top of the saved receipt if the customer wants a copy.
Refunds happen: If the customer returns the item later, you'll handle it with a credit memo or refund receipt — don't just delete the sales receipt, or your records won't add up.
Common mistakes to avoid
Using an invoice for a cash sale. Then QuickBooks thinks the customer still owes you money, and your receivables are overstated. If they already paid, it's a sales receipt. Every time.
Forgetting the bank deposit. Undeposited Funds is a waiting room, not a final destination. Money sitting there forever means your bank balance in QuickBooks never matches the real one.
Deleting a sales receipt to fix a mistake. Instead, void it or create a correcting entry. Deletions leave no audit trail; voids do.
Conclusion!
That brings us to the end of this guide on creating a sales receipt in QuickBooks Desktop. We hope the steps explained above helped you record cash sales the right way and keep your books tidy. If you run into any difficulty while following the steps, consider consulting a qualified and experienced QuickBooks professional for further assistance.
Conclusion!
That brings us to the end of this guide on creating a sales receipt in QuickBooks Desktop. We hope the steps explained above helped you record cash sales the right way and keep your books tidy. If you run into any difficulty while following the steps, consider consulting a qualified and experienced QuickBooks professional for further assistance.
FAQs
When should I use a sales receipt instead of an invoice?
Whenever the customer pays at the time of sale — cash, card, or instant online payment. Use an invoice only when payment comes later.
Can I create a sales receipt for someone who's already a customer?
Absolutely. Just select them from the Customer:Job dropdown like any other sale.
What's the difference between a sales receipt and a sales order?
A sales order is a promise of a future sale (not yet paid, not yet delivered). A sales receipt is a completed, paid sale. They serve completely different purposes.
Do I need to memorize sales receipts for repeat customers?
You can — QuickBooks lets you memorize any transaction. But sales receipts vary so much sale-to-sale that most businesses just enter them fresh each time.
QuickBooks Banking Error 105 means QuickBooks can't connect to your bank's website to download transactions — usually because of maintenance on the bank's end. In most cases it clears up on its own within 24 hours, but you can speed things along by syncing your bank feeds, checking your bank's website for alerts, and re-linking the account if needed.
You open QuickBooks, ready to review the week's transactions, and instead of your fresh bank feed you get a message: Error 105. No new transactions. No updates. Just a code staring back at you.
Before you start worrying that something's broken in your company file — take a breath. Error 105 is one of the friendlier banking errors you'll meet. Nine times out of ten, the problem isn't even on your side. It's your bank doing maintenance, or a temporary hiccup in the connection between QuickBooks and your bank's servers. Here's what's actually going on, and the handful of fixes that get your feeds flowing again.
What is QuickBooks Banking Error 105?
Banking Error 105 shows up when QuickBooks tries to connect to your bank or credit card website and can't get through. It lives in the Bank Feeds Center in QuickBooks Desktop, and it blocks new transactions from downloading until the connection is restored.
The key thing to understand: this error is almost always about the *connection*, not your data. Your existing transactions, your company file, your reconciliations — all safe. QuickBooks just can't reach out and grab the new stuff right now.
Why does QuickBooks Banking Error 105 happen?
The usual suspects:
Your bank's website is down for scheduled maintenance or dealing with an outage.
The bank changed something on their end — a website update, new security requirements, a renamed login page — and QuickBooks hasn't caught up.
Your bank login credentials changed (new password, new username) and QuickBooks is still using the old ones.
There's a temporary connection failure between Intuit's servers and your bank.
Your internet connection dropped or your firewall is blocking the bank feed connection.
You haven't updated QuickBooks in a while, and the old version can't talk to the bank's updated systems.
How do you know it's Error 105?
The error code 105 appears in the Bank Feeds Center when you try to sync.
No new transactions download, even though you know there should be some.
Sometimes you'll see a message saying QuickBooks is unable to establish a connection with your bank.
Solutions that actually fix Banking Error 105 in QuickBooks
Start at the top. Most people never make it past Solution 2.
Solution 1: Give it a little time (seriously)
This sounds like a non-answer, but it's the real fix more often than not.
Error 105 frequently means your bank is doing maintenance on their website.
These issues typically resolve on their own within 24 hours.
Try syncing again after a few hours. If it works, you're done — no troubleshooting needed.
Not satisfying, we know. But there's no point rebuilding connections for a problem that lives on your bank's servers.
Solution 2: Check your bank's website directly
Before touching anything in QuickBooks, find out what's happening on the bank's side.
Open your browser and log in to your bank's website directly (not through QuickBooks).
If you can't log in there either, the problem is 100% on the bank's end — call them or check their status page.
Look for any messages, alerts, or notifications about maintenance, outages, or required actions on your account.
Check your account pages and transaction history. If those load fine, the bank's site is up and the issue is with the QuickBooks connection specifically.
If you recently changed your bank password, that's very likely your culprit — QuickBooks is still trying the old one.
Solution 3: Sync your bank feeds manually
Sometimes the connection just needs a nudge.
In QuickBooks Desktop, go to Banking, then Bank Feeds, then Bank Feeds Center.
Select the account showing Error 105.
Click Sync All (or the sync/download button for that account).
Let it run. If it connects this time, watch for any prompts — QuickBooks may ask you to re-enter your bank login credentials or complete a multi-factor authentication step.
Enter your current credentials carefully (and make sure your browser isn't auto-filling old ones anywhere in the process).
Solution 4: Deactivate and reactivate bank feeds for the account
If syncing didn't help, a clean re-link often does.
Go to Banking > Bank Feeds > Bank Feeds Center.
Select the problem account and choose to deactivate bank feeds for it. (This stops the feed — it doesn't delete any transactions already in QuickBooks.)
Close the Bank Feeds Center, then reopen it.
Set up bank feeds for the account again from scratch: Banking > Bank Feeds > Set Up Bank Feed for an Account.
Follow the prompts, enter your current bank login, and complete any verification steps.
Try syncing once more.
Solution 5: Update QuickBooks and check your connection
The boring-but-effective final checks:
Make sure your internet is actually working — open a couple of websites to confirm.
Temporarily disable any VPN, which can interfere with bank connections.
Update QuickBooks Desktop: go to Help > Update QuickBooks Desktop, click Update Now, select Get Updates and restart QuickBooks when it's done. Older versions sometimes can't communicate with banks that have updated their own systems.
Check that your firewall or antivirus isn't blocking QuickBooks from reaching the internet.
Conclusion!
That brings us to the end of the troubleshooting methods for QuickBooks banking error 105. We hope the solutions explained above helped you understand the possible cause of the error and get your bank feeds syncing again. If the error still appears or you run into any difficulty while following the steps, consider consulting a qualified and experienced QuickBooks professional for further assistance.
FAQs
What exactly is QuickBooks Banking Error 105?
It's a bank feed connection error. QuickBooks can't reach your bank's website to download transactions — usually because of maintenance or a temporary issue on the bank's side.
Will I lose any transactions because of Error 105?
No. The error only stops *new* downloads. Everything already in QuickBooks stays put, and once the connection is restored, the missed transactions download normally.
How long should I wait before troubleshooting?
Give it 24 hours first — that's how long bank-side issues typically take to clear. If it's still failing after that, work through the solutions above.
Is Error 105 the same as Error 102?
They're close cousins. Both mean QuickBooks can't connect to your bank, and both usually trace back to the bank's website. The fixes are essentially the same.
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